Simple terms for a free tool. Read the chemical safety section — it matters.
Short version: PoolLens is a free reference tool provided as-is. Use it freely for your personal pool work or your pool service business. Dosing calculations and error code information are reference guides — they do not substitute for professional judgment, licensed service technicians, or manufacturer service manuals. You are responsible for your own chemical handling and safety.
By accessing or using PoolLens (available at https://poolens.pages.dev and this marketing site at https://poolens-site.pages.dev), you agree to these Terms of Service. If you do not agree, do not use the app.
PoolLens is operated by PoolLens. Contact: poolens@poolens.com.
PoolLens is free to use for both personal and commercial purposes. Pool service businesses, independent technicians, service companies, and individual pool owners are all welcome to use PoolLens without charge.
You may not: resell access to PoolLens, represent PoolLens as your own product, scrape or systematically extract PoolLens data for commercial redistribution, or use PoolLens in any way that violates applicable law.
Dosing calculations in PoolLens are reference guides based on standard pool chemistry formulas. Pool conditions vary. Always verify critical chemical additions with a licensed pool professional or certified pool operator for safety-critical situations. Never add chemicals without confirming current water test readings with a calibrated test kit.
PoolLens provides chemical dosing calculators as educational reference tools. The accuracy of any calculation depends on:
PoolLens makes no warranty that dosing calculations will be accurate for your specific pool. We accept no liability for damage to pool equipment, surfaces, or injury to persons arising from reliance on PoolLens calculations without independent professional verification.
Error code information in PoolLens is derived from manufacturer documentation, published service bulletins, and field experience contributed by pool professionals. It is provided as a field reference to help technicians quickly identify likely causes of fault codes.
Error code reference guides in PoolLens are not a substitute for official manufacturer service manuals. For definitive diagnosis and repair procedures, always consult the current manufacturer service documentation for the specific equipment model and firmware version you are servicing. Manufacturer documentation supersedes PoolLens reference data in all cases.
Pool chemicals are hazardous. You are solely responsible for:
The Chemical Safety Guide in PoolLens is a reference tool. It does not replace proper training, SDS documentation from the chemical manufacturer, or applicable regulatory requirements.
PoolLens is provided "as is" and "as available" without warranty of any kind, express or implied. We do not warrant that:
To the maximum extent permitted by applicable law, PoolLens disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, PoolLens and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app, including but not limited to: equipment damage, property damage, personal injury, chemical spill cleanup costs, or lost business revenue.
Our total liability to you for any claim arising from use of PoolLens shall not exceed zero dollars, reflecting that PoolLens is provided free of charge.
PoolLens reserves the right to modify, suspend, or discontinue the app or any feature at any time, with or without notice. We are under no obligation to maintain any particular feature set or level of availability. Given that PoolLens is free, no refund obligations arise from any change to the service.
The PoolLens app, this website, and all associated content — including the error code database, reference guides, UI design, and copy — are the intellectual property of PoolLens. You may use the app as intended. You may not copy, redistribute, or create derivative works from PoolLens content without written permission.
These Terms of Service are governed by the laws of the State of Illinois, USA, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of McLean County, Illinois.
We may update these Terms of Service from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of PoolLens after a terms update constitutes acceptance of the revised terms.
Questions about these terms: poolens@poolens.com