Build the equipment tree
Capture manufacturer, hardware type, model, visible label, symptom, checks performed, and confidence level before ordering or escalating.
Connected Pool Network helps pool and spa techs work through automation, robots, lighting, heat pumps, salt systems, spa packs, topsides, chemical controllers, covers, sensors, and app-connected equipment with photo prompts, callback warning signs, training moments, and clean details to send.
Capture manufacturer, hardware type, model, visible label, symptom, checks performed, and confidence level before ordering or escalating.
Weak photos, safety-critical systems, flow faults, electrical clues, gas, refrigerant, covers, and chemical controllers mean slow down and verify.
Turn the stop into something useful: symptom, photos, next checks, reference matches, and customer-safe summary.
IntelliCenter, EasyTouch, OmniLogic, OmniPL, AquaLink, iAquaLink, relays, valve actuators, schedules, app offline issues, and RS-485 communication.
Dolphin, Polaris, Aiper, Beatbot, WYBOT, Ecovacs, iGarden, Betta, docks, charging contacts, tracks, brushes, baskets, mapping, and app pairing.
Lights, heat pumps, salt systems, chemical controllers, UV, ozone, AOP, automatic covers, sensors, cover pumps, and connected accessories.
Balboa, Gecko, Waterway NEO, OEM spa packs, topside displays, flow/no-heat codes, high-limit warnings, GFCI timing, ozone/AOP modules, and swim-spa pump proof.
Use the route tools to document symptoms, photos, next checks, callback warning signs, and clean details to send.